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 To Place an Order: Fill in the
desired initials (and Western icon) and click on the "Add to Cart"
button on the page with the item you desire. You will be taken to a secure
PayPal payment page where you will have the opportunity to continue shopping,
change the quantity you have ordered or checkout and pay. A pop-up will appear
asking you if you want to view all items on the page - some are secure and some
are insecure. The only item on the payment pages that is insecure is the
T-Bone logo. You can feel confident that your private credit card
information will not be seen - not even by us! That's why we chose PayPal
to service our credit card payments - it is the most secure method of payment
handling. After placing your order you will receive a confirmation email
once PayPal has processed your credit card payment. If no email arrives,
it may have been filtered out as spam by an overzealous email filter from you
internet provider. Please note that
although you may pay by eCheck*, the increased processing time will delay the
production of your order approximately 1 week.
Your branding iron will be manufactured and shipped
within 4-6 days except during busy seasons when there may be delays. Please specify any deadlines you may have and we will make every
effort to beat that deadline.
Should you have any questions, please feel free to contact us at
480-330-3619 (Monday - Friday / 8am - 6pm) or via email at
info@tbonebrands.com
(24 hours a day / 7 days a week).
*Information regarding eCheck usage:
If you use a U.S. bank
account, it can take up to four business days for the electronic funds transfer
to complete and for the funds to become available to the recipient of your
payment.
If you use a Canadian bank account, it can take up to eight business days for
the electronic funds transfer to complete and for the funds to become available
to the recipient of your payment.
If you use a UK bank account, it can take up to nine working days for the
electronic funds transfer to complete and for the funds to become available to
the recipient of your payment.
If you use an Australian bank account, it can take seven to eight working days
for the electronic funds transfer to complete and for the funds to become
available to the recipient of your payment.
Our T-Bone Brands account does not reflect your eCheck payment until the funds
transfer is complete.
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